Advice and Support

When faced with death, it can be overwhelming. We hope you find information in this section which will help you understand what you need to do in the event of your loved one’s death, and some answers to the most frequently asked questions.
Why choose us...

Our promise

We are here for you. If you have any questions or queries, day or night, get in touch with us.

What we do

We can help you with all aspects of planning a funeral, and in addition to this, we also provide advice.

Our community

Whilst we are based in the Congleton area, we also can help with funerals in the wider Cheshire, Staffordshire, and Derbyshire areas.

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Registering a Death

You need to register the death within 5 days, and you will need a medical certificate. Once you have this, contact your local register office to arrange an appointment. In England and Wales, the registrar will give you a Certificate for Burial and Cremation, also known as the green certificate, which funeral directors need. 

You will also receive a Certificate for Registration of Death, which you will need for sorting out affairs. 
Enter your postcode on the gov.uk website to locate your nearest register office.

For any advice on registering a death

Contact our compassionate team in, Congleton, Chesire, for information on our funeral services.

Who to inform

The Government’s Tell Us Once service allows you to inform multiple organisations of a death at once.

When you register the death with a registrar, they will be able to tell you if the service is available in your area, and the unique reference number you will need to access the service by phone or online.

Access the service here.

Useful Numbers

We hope these numbers help, but if you are need of some more advice, please do not hesitate to get in touch.

Leighton Hospital: 01270 255141.
Macclesfield Hospital: 01625 421000.

Bereavement Support

We have listed a number of websites with access to specialist bereavement support, which we hope will be useful.

Proudly serving Chesire, Staffordshire and Derbyshire.

Whether you need advice on grieving someone you've lost, or would like to talk with someone about your funeral options...

or request a callback
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